Tag Archive - measurement

Beth Kanter: Social media takes leadership, spreadsheets

Effective nonprofit social media outreach takes leadership and spreadsheets, says Beth Kanter.

A head and shoulders portrait of Beth Kanter.

Beth Kanter

Beth writes Beth’s Blog: How Nonprofits Can Use Social Media, one of the longest running and most popular blogs for nonprofits. She spoke April 27 on the GuideStar webinar “A Conversation with Beth Kanter: Nonprofits and Social Media.”

Creating a social media culture at your nonprofit begins with leadership, Beth said. “You absolutely need leadership buy-in.”

Somebody in leadership then needs to “get out that spreadsheet.” In other words, have an editorial calendar. I’m adding to Beth’s words here: Communicate intentionally! Communicate with purpose. You increase your chances of doing that when you plan. (Nonprofit marketing consultant Clover Frederick has some thoughts here on what comes first, the marketing plan or the strategic plan.)

Planning takes SMART objectives. Beth repeatedly mentioned these; they’re Specific, Measurable, Achievable, Relevant, and Time-Framed.

Notice that measurement is built right in to SMART objectives—but be careful, because as Beth said, “There’s a lot of confusion between counting and measurement.” You should have a spreadsheet or some other tool recording measurements of your social media results. Beth suggests three outcome measures … Continue Reading…

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What’s the monetary value of less traffic?

Bangkok traffic.

Say you’re a nonprofit leader working on mass transit or walkable communities. How would you quantify the value of less traffic? Here are some ideas via Essay: Commuting takes its toll in dollars, gasoline, lost time and souls | Nebraska Rural Living | Come join us in the country:

A recent study from Texas A&M called the 2010 Urban Mobility Report finds, among other things that the yearly cost of traffic congestion continues to rise: measured in constant dollars, it has risen from $24 billion in 1982 to $115 billion in 2009. Commuting by car costs the average commuter, for the privilege of the experience, $808 in 2009 compared to an inflation-adjusted $351 in 1982.

Setting aside for a moment the questionable value to the individual of commuting by car, consider the cost to the country in wasted fuel. In 2009 it topped 3.9 billion gallons – about $11.7 billion at $3 a gallon.Worse, in many ways, is the “years delay per auto commuter” index, which measures the difference in travel time between congested and free-flowing conditions, and its yearly cumulative effect on each private-vehicle commuter. Commuters in Chicago and Washington lose 70 hours of their lives to rush-hour traffic every year. Thats not the time they spend commuting — thats how much longer they spend in a car than they would if roads and freeways around urban areas weren’t so congested. Drivers in L.A. 63 hours and Houston 58 hours aren’t far behind, and one can only hope that they’re learning a foreign language or at least listening to books on tape as they stop-creep-slow-creep-stop.

Starting at the individual driver level is easy. What’s the driver’s financial motivation for enduring big-city traffic? In part, it’s the money she or he will earn at the job—when she or he finally gets there.

Photo by zoonabar.

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